Cascade AI
Cascade is a platform for deploying specialized AI agents that resolve
employee questions, automate workflows, and support operational
processes across HR, IT, and Operations.
Get a roadmap for AI transformation across HR and Operations.
Teams typically start in HR, where volume, complexity, and risk are highest,
then expand as agents prove how much work can be handled without
tickets or manual effort. Every agent is powered by the same intelligence
layer, ensuring accuracy, confidentiality, and consistency across systems.
THE OPERATIONAL REALITY
Employees expect immediate, accurate answers. Policies change constantly.
Systems multiply. Yet most organizations still rely on ticket queues, manual review,
and siloed workflows to keep up. The result is growing backlogs, inconsistent
answers, and teams stretched thin just trying to maintain service quality.
Cascade introduces a new operating model for this work, one designed to scale
without adding headcount.
Without AI Agent
Disconnected systems strain teams and slow employee support.
With AI Agent
AI agents unify workflows and systems to deliver consistent, scalable support.
OUR AI AGENTS
Cascade offers a growing suite of AI agents designed to handle high-volume, policy-driven workflows across the employee lifecycle and beyond. These agents don't just answer questions. They guide employees, enforce rules, and complete steps across systems.
Automate
Resolves everyday employee questions instantly.
Guidance
Guides role-based benefits choices.
Planning
Makes leave planning simple and compliant.
Seamless
Unified HR, IT, and Operations guidance.
Confidential
Insights through confidential engagement survey.
Compliant
Supports smooth, compliant offboarding with automated steps.
Support
Instant support for access issues, troubleshooting, and ticket routing.
Visibility
Provides real-time insights into retention, engagement, DEI, and workforce trends .
Equity
Benchmarks roles, pay equity, and models future compensation scenarios.
Alignment
Supports role definition, leveling, and structure by analyzing workforce data.
Assurance
Analyzes contracts and payments to identify issues and reduce financial leakage.
Repetitive questions, eligibility checks, onboarding tasks, offboarding steps, and system handoffs quietly consume enormous time. Every delay becomes a ticket. Every inconsistency becomes a risk. Agents eliminate both.
Get a roadmap for AI transformation across HR and Operations.
WHAT IS AN AI AGENT
An AI agent is a specialized worker with a defined scope, what it answers, what systems it connects to, and what steps itcan execute. Agents don't just respond. They resolve. They interpret policies, enforce rules, pull real-time data, and complete multi-step tasks across HRIS, payroll, ITSM, identity, and knowledge systems.
Think of an agent as an automated workflow, but with the intelligence to interpret context and take action.
No AI Agent
AI Agent
THE INTELLIGENCE LAYER
Cascade's intelligence layer connects your systems and models how work actually happens. It integrates with HRIS, payroll, ITSM, benefits administration, identity, and knowledge systems. Policies, permissions, and employee data are unified into a shared operational layer. Agents use this layer to:
EXPAND ACROSS THE ENTERPRISE
HR is the natural starting point. Employees depend on fast, accurate guidance across benefits, leave, pay, onboarding, and policies. Once agents are live, IT adopts agents for access, troubleshooting, and ticket routing, operations teams expand into finance, facilities, compliance, and other process-heavy workflows.
Live Agents Workflow
Because the intelligence layer already spans systems, expansion is
incremental, not disruptive.
Get a roadmap for AI transformation across HR and Operations.
Security Features
Cascade is architected for regulated environments and sensitive employee data. It fits cleanly within Google and Microsoft enterprise ecosystems, making it easy for IT to support and govern.
Role-based access Granular permissions Fully encrypted at rest and in transit Audit trails
CCPA Compliant
GDPR Compliant
SOC2 Type 2 Compliant
Google Workspace Ready
Microsoft Enterprise Ready
FAST IMPLEMENTATION
Cascade is not a long AI transformation project. Customers quickly see high case deflection, faster time to resolution, and meaningful time back for HR, IT, and Operations teams.
This is a 4-6 week operational upgrade that pays off immediate.
Live to employees in just 2-4 weeks.
Deployments in 5 business days.
customers quickly see high ROI and support high rates of growth with Cascade AI.
Cascade AI
Cascade AI
Deploy orchestrated AI agents across HR, IT, and Operations — in weeks, not months.
Get a roadmap for AI transformation across HR and Operations.
