Selected as one of approximately 120 startups globally, Cascade deepens its Microsoft relationship and brings AI-powered IT and HR support further into the flow of work
SEATTLE — September 14, 2026 — Cascade AI, the enterprise-grade, AI-native operating platform for IT and HR shared services, today announced its selection for the Microsoft for Startups Pegasus Program as one of approximately 120 participating startups globally. Selected from a pool of more than 10,000 startups, this selection marks the next phase of Cascade’s growing relationship with Microsoft and creates new opportunities for the companies to jointly deliver value to enterprise customers.
The selection comes as Cascade closes out its strongest quarter of growth to date and continues expanding its team to meet rising demand. It also follows Cascade’s launch of its AI-native IT Service Management (ITSM) platform, which extended the company’s employee support capabilities beyond HR into IT operations and shared services. The ITSM platform gives employees a single destination for HR and IT support, automatically converts resolved IT tickets into governed knowledge articles, and integrates with existing IT tools.
Cascade also announced that the Cascade Agent is now available in Microsoft Teams, giving employees immediate access to IT and HR support within the collaboration environment they already use every day. Through Cascade’s integration with Microsoft Copilot, organizations can extend governed, context-aware employee support across the Microsoft ecosystem—helping employees get answers, complete requests, and execute workflows without switching between systems.
“Being selected for Microsoft for Startups Pegasus is a meaningful validation of Cascade’s role as the enterprise-ready, AI-native platform for shared services automation,” said Ana-Maria Constantin, Founder and CEO of Cascade AI. “Enterprises are under pressure to modernize IT and HR support without adding complexity for employees or risk for the business. Cascade combines the security, scale, and user experience large organizations expect with the speed and accessibility employees need. Our deeper relationship with Microsoft helps us bring that vision to more organizations faster.”
“We’re excited to welcome Cascade AI to the Microsoft for Startups Pegasus Program. This initiative gives select startups access to Microsoft Azure’s cutting-edge AI models, enterprise-grade security and privacy, and unique go-to-market support to accelerate growth. Through Pegasus, startups can build fast, scale smart, and sell more by tapping into the full power of Azure and the Microsoft ecosystem,” said Tom Davis, General Manager, Microsoft for Startups.
For joint customers such as Covetrus, Cascade’s growing integration with Microsoft creates new opportunities to provide secure, intelligent support through the tools employees already use.
“Everything we do starts with our mission of helping veterinarians and practice teams provide the best possible care for animals.” said Amy Sanford, Global General Counsel and Chief HR Officer at Covetrus. “One of the simplest ways to support employees is to make information easier to access. Because Cascade works within Microsoft Teams, getting answers quickly is as familiar as sending a Teams chat message – with no new tools to learn while giving our HR team more time to support employees in ways that require experience, judgment, and personal connection. Supporting our employees isn’t separate from our mission. It’s one of the ways we ensure we can continue supporting the veterinary practices and professionals who care for animals.”
Through the Pegasus Program, Cascade will gain access to Microsoft technologies, Azure resources, enterprise expertise and go-to-market support to help the company accelerate product development, scale its platform and reach more customers globally.
To learn more, visit gocascade.ai.
For more on Microsoft for Startups, visit startups.microsoft.com.
About Cascade AI
Cascade is the enterprise-grade, AI-native resolution platform for IT and HR shared services. It gives employees one place to get 24/7 support, while AI agents execute the workflows behind the scenes to automate service delivery.
Built for sensitive enterprise data, Cascade is SOC 2 Type II, ISO 42001 and HIPAA compliant and GDPR and CCPA aligned, with enterprise-grade security and privacy controls including encryption, role-based access, granular permissions and audit trails.
Cascade supports enterprise and mid-market organizations with domestic and globally distributed workforces. The platform is available in more than 90 countries and over 100 languages. Deployed in weeks, it can resolve up to 99.3% of employee cases without human intervention—helping organizations grow service delivery and scale support without growing headcount.
